Start with the business

Before choosing a visual style or page layout, define who the business serves, what it offers, and what people need to understand first. Those decisions give the brand and website a shared direction.

Make the experience coherent

The identity creates recognition. The website turns that recognition into understanding and action. When they are developed together, the language, visuals, and journey can reinforce one another.

Keep improving

A launch is a starting point. Real questions from customers reveal where the message or experience can become clearer.

← All notes