RELAY
One connected operating system for customers, drivers, and operations.
- Context
- Studio concept
- Discipline
- LOGISTICS / PRODUCT / TECHNOLOGY / SYSTEMS
- Year
- 2026
A logistics product concept built around operational clarity, speed, and trust.
Replace chats, spreadsheets, phone calls, and payment links with one operational system.
Connect customer service, driver handoff, payments, visibility, and operational decision-making around a shared source of truth.
A clearer model for a delivery business that needs its customer and operational experiences to move together.
An independent studio exploration, created to demonstrate our thinking. This was not a commissioned client project.